March | Retired United Pilots Association https://www.rupa.org Retired United Pilots Association Tue, 26 Jun 2018 03:44:41 +0000 en-US hourly 1 Bulletin Board – March 30th, 2018 https://www.rupa.org/2018/03/30/bulletin-board-march-30th-2018/ Fri, 30 Mar 2018 03:43:23 +0000 https://rupa.org/?p=3212

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March 30th, 2018

RUPA Members:  Enhanced mobile web experience for united.com

Starting March 29 we’re introducing a new mobile version of united.com. The new mobile site will offer our customers and employees a smoother and more efficient experience when navigating our website via their smart phones. The new mobile site features a refreshed home page and enhanced flows, offering the following improvements:

  • Optimized smartphone design consistent with other digital channels
  • Supports bookings from the U.S. and Japanese points of sale, with Japanese as a translation option
  • In addition to viewing reservations, users can create and change revenue flights as well as MileagePlus award bookings
  • FareLock is available, allowing customers to hold a new revenue or award booking for ticketing at a later time
  • Ability to review MileagePlus account information
  • Ability to consistently deliver weather and service alerts via homepage
  • Full check-in and flight status functionality

The new mobile website allows customers and employees a more seamless experience anywhere they go. “We want to ensure our customers can reach us whenever and wherever they need us,” said Principal Business Analyst Karla Padbury. “While we already have an excellent mobile app, we recognize that not all customers have access to it for a variety of reasons, and they choose to connect with United via a browser on their mobile devices. We’re excited to provide these customers with a mobile-friendly site that allows them to conveniently manage their travel plans.”

Retired United Pilots Association
Phyllis Cleveland, Eblast Coordinator
P.O. Box 400 Vineburg, CA 95487 -0400

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Bulletin Board – March 24th, 2017 https://www.rupa.org/2017/03/24/bulletin-board-march-24th-2017/ Fri, 24 Mar 2017 02:16:51 +0000 https://rupa.org/?p=3162

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March 24th, 2017

RUPA Members:  From CONU!

Changes regarding employee access to the United Polaris lounge!

The response from customers, the media and employees toward United Polaris since its December debut has been nothing short of overwhelming. As many of you have seen firsthand, we truly have set the standard for business class travel, not only with our inflight amenities, but with the on-the-ground product as well.

Our United Polaris lounge at ORD, the first of nine such lounges, has become so popular that customers are spending more time there than we predicted — which is great testament to how we are exceeding our customers’ expectations.

Because of that, however, we’ve experienced overcrowding, particularly during peak times, and we need your help: We invite employees traveling positive space (PS) or space available (SA) with a seat assignment in United Polaris first or United Polaris business class to visit the United Club instead of the United Polaris lounge.

Beginning on April 3, employees traveling PS or SA will no longer be allowed access to the United Polaris lounge. As we add new lounge locations, we will re-evaluate employee access and update you on any changes to that policy.

Janet Tyse

HR Services Training Manager

United

Retired United Pilots Association
Phyllis Cleveland, Eblast Coordinator
P.O. Box 400 Vineburg, CA 95487 -0400

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Bulletin Board – March 23rd, 2017 https://www.rupa.org/2017/03/23/bulletin-board-march-23rd-2017/ Thu, 23 Mar 2017 02:05:44 +0000 https://rupa.org/?p=3159

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March 23rd, 2017

From: RUPA President Cort de Peyster

RUPA Members:

Our long standing stalwart Secretary Treasurer, Capt. Leon Scarbrough, has decided to retire after a decade at the helm of RUPA finances and membership data base.

Leon and I go back a half century as new hire classmates on the DC-6. He has not only been a close friend over the subsequent decades, but has been an invaluable asset to RUPA. Without Leon and our other invaluable stalwart, Capt. Cleve Spring, RUPA would not be the fine organization it is today. To say Leon will be sorely missed as our Secretary/Treasurer is a gross understatement. We wish Leon and his lovely wife, Vicki ,all the best in his retirement from the duties at RUPA.

The good news is that we have recruited an outstanding new Secretary/Treasurer nominated by the Executive Committee and approved through acclimation by the RUPA Board of Directors. We would like to introduce Capt. John C. Rains of Stowe, VT.

John is a former Air Force Vietnam combat fighter pilot, hired by UA in 1969 and furloughed for 7 years at which time he delved into the financial world as a stock broker. After the 1985 pilot’s strike, John earned his CFP certification and subsequently formed a financial planning firm as a back up to his flying career. John also served in the NY ANG with our VP Bob Engelman. He currently serves as treasurer of his local church in Stowe, so he is well versed in accounting.

RUPA is very fortunate to find such a great asset who has stepped up and volunteered on behalf of all of us. Thank you John and welcome to the RUPA Executive Committee.

Best,

Cort de Peyster

President

RUPA

Retired United Pilots Association
Phyllis Cleveland, Eblast Coordinator
P.O. Box 400 Vineburg, CA 95487 -0400

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Bulletin Board – March 6th, 2017 https://www.rupa.org/2017/03/06/bulletin-board-march-6th-2017/ Mon, 06 Mar 2017 01:58:56 +0000 https://rupa.org/?p=3155

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March 6th, 2017

RUPA Members:  Company travel news that may interest you!

“We’re expanding our relationship with ID90 Travel to give you more great discounts on hotels, cruises, resorts and rental cars when you travel for leisure.

It’s easy to book and save as much as 60 percent off. Simply click on the ID90 Travel banner in employeeRES when you make your space-available travel plans (You may have already noticed it on the left nav under “My ePass Balances”). You can see what discounts are available at your destination or search for exclusive rates at more than 380,000 destinations worldwide.

Additionally, when you make a space-available reservation in employeeRES, you will receive an automatic email from ID90 Travel with the best discounts available at your destination. Don’t worry, ID90T is not saving, selling or using your personal information in any way. If you change your mind, you may opt out of these emails at any time by selecting “unsubscribe” at the bottom of the email.

These discounts apply to employees and retirees, as well as any of their travel eligible pass riders. Please note ID90 Travel may not be used to book hotels for business travel.

ID90’s services are top-notch and it offers competitive pricing. Best of all, ID90 Travel’s customer service team is just a phone call or e-mail away — and the team consistently maintains a 90 percent or higher satisfaction rating, so we know you’ll be taken care of.

Call toll free at 1-877-298-5233 or send an email to [email protected].

Check out our ID90 Travel FAQs for more information.”

Retired United Pilots Association
Phyllis Cleveland, Eblast Coordinator
P.O. Box 400 Vineburg, CA 95487 -0400

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Bulletin Board – March 16th, 2016 https://www.rupa.org/2016/03/16/bulletin-board-march-16th-2016/ Wed, 16 Mar 2016 03:00:48 +0000 https://rupa.org/?p=3114

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March 16th, 2016

RUPA Members: This is Kirk Moore’s travel updates for March! I suggest you make a copy of this eblast and keep it with your travel papers – who could remember all these details!

RetireeAssociation of FlightAttendants

Pass Travel UPDATE                                March 15, 2016  

In this issue:

1)    Having trouble adding your 2016 Enrolled Friends?

2)    Employee Buddies can fly Intl unaccompanied this summer

3)    Hot tip: 20% off onboard Econ+ upgrade

4)    Fly standby on Other Airlines with ZED tickets

5)    Recent news from United

1)  Trouble adding your 2016 Enrolled Friends?

(Many thanks to Kathy Torgison, RUAEA Pass Travel Expert, for this information!)

Go to FlyingTogether>Travel>click on the blue box that says “Update pass riders and buddies”. If you already enrolled your EFs for 2016 (by December 30, 2015 or recently) then they are yours until 1/1/2017**.

However, a problem is appearing now for those who “unchecked” friend(s) and wanted to wait until after Jan 1, 2016 to decide who they want to enroll.

The “old” friends show up on their current page showing “Inactive” status, rather than just blank slots. If you click “Add Dependent or Pass Rider” at the top of the page and begin to type in your new EF’s name, the “relationship” box will not contain the option “Enrolled Friend”; only son, daughter, spouse, etc. You first have to formally remove the inactive person’s name(s) to free up that slot.

Click the little purple “i” button, to the left of your inactive EF, look in the “Detail Summary” box below and click “Remove Dependent”, then click “Save” on the next screen. Once your inactive EF(s) are removed, then the “Relationship” box will show the “Enrolled Friend” option so you may add your 2016 EF(s).

** If you already enrolled your 2016 EFs, they cannot be replaced until Open Enrollment in December. However, you may revoke their flying privileges at any time by clicking on the purple “i” button and then choosing “Deactivate Pass Travel”. If you do that they can no longer use passes, but you still cannot replace them until Open Enrollment in December when you choose new EFs who will be able to fly beginning January 1, 2017.

2) Buddies will be able to fly unaccompanied this summer worldwide!

Note from RAFA: Retirees do not have buddies, we have two annual Enrolled Friends. Retirees’unaccompanied eligible pass riders (parents, children, Enrolled Friends) board at SA3V (when using vacation passes) or SA4P (on personal passes). Employees’unaccompanied buddies will board at SA6F (extended family buddies) or SA7U (regular buddies). In other words, retirees and their eligible pass riders will be boarded before any unaccompanied buddies are boarded.

Posted in United Daily March 3, 2106:

Beginning this summer, employees’ registered buddies will again be able to travel worldwide without being accompanied by you or your eligible pass riders. This is yet another example of ways we’re listening to our employees and making changes that are meaningful to them.

“We know that part of gaining the trust of our employees is to demonstrate trust in them,” said Total Rewards VP Anthony Scattone. “The privilege of pass travel is part of what makes working for an airline so special and unique, and we’re excited to bring back this privilege for our employees.”

Last year, we implemented a policy restricting this type of travel due to fraudulent activity and strain on our operation during IRROPs. However, our HR and Airport Operations teams have developed ways to manage those challenges so that we can restore an aspect of pass travel that our employees and their registered buddies appreciate.

When the new policy allowing unaccompanied buddy pass travel outside of the contiguous 48 United States is implemented, we will require the buddy’s driver’s license or passport to be submitted when registering them in your travel profile. As in the past, we will also embargo unaccompanied buddy pass travel to certain locations during certain time periods to help our operations continue to run smoothly.

“As a global airline, we provide opportunities for people across the world to travel,” said Operations Leadership and Engagement VP Jill Eshbaugh. “It’s important that our global and diverse workforce has that same opportunity and can share it with their family and friends.”

This change will take effect this summer, after our IT team completes adjustments in the employeeRES and buddy registration systems. In the meantime, our current policy requiring regular buddies to be accompanied outside the 48 contiguous United States remains in place. We will provide detailed instructions for buddy travel outside of the contiguous 48 United States as soon as the systems are ready. We appreciate your patience — stay tuned to Flying Together for further details.

3) myUAdiscount riders can get 20% off onboard upgrade to Econ+

If you buy confirmed seats in Y using myUAdiscount, you can get 20% off the price to upgrade into Economy Plus if you purchase the upgradeonboard from a flight attendant. However, if you upgrade at check-in or at the gate you will not get the 20% discount.

Note: if you are flying space available and there are EconomyPlus seats open when your name is called in seniority order at the gate, you should be given a seat in that cabin for free. Therefore, if you are flying on a myUAdiscount confirmed seat and want to upgrade to EconomyPlus, but there are lots of standbys that may take all the empty seats, you may want to forgo the 20% discount, and upgrade at check-in or at the gate.

Employees/retirees now receive 20% off all inflight purchases including EconomyPlus upgrades. Check the Dec 3, 2015 United Daily article for more info here. Read all about the myUAdiscount program on: FlyingTogether>Travel>myUAdiscountProgram. Also, read item #2 in theFebruary 2016 RAFA Pass Travel UPDATE.

4) Fly Standby on Other Airlines with ZED (Zonal Employee Discount) tickets!

Read RAFA’s “Four steps to worldwide interline travel”: www.rafa-cwa.org/page-1836104

But what happens if you get bumped? If you’re not accommodated on a flight with your ZED ticket, talk with the gate agents or go to airline ticket counter. Depending on that carrier’s operating policy, they may be able to roll you over to the next flight (same destination). Usually the roll-over is not automatic, you must request it.

If you’re bumped off the last flight of the day or you want to change origin/destination, you’ll have to buy a new ZED ticket.

Etickets purchased on UA016 stock are valid for 90 days.

If the original ZED ticket was purchased on ID90T, go back to ID90T to request a refund. If the original ZED ticket was purchased on MyIDTravel, go back to MyIDTravel to request a refund.

The ETC is pushing to have all ZED tickets on MyIDTravel by the end of March.

5) “Recent News” on Flying Together>News:

Click the “Recent News” link above and scroll to the date posted to read each story in detail.

02/11: The power of Pan Am routes, 30 years later

02/15: Service to Australia in 2016: all 787s

02/16: Dispatchers sign tentative agreement, Mechanics do not ratify theirs

02/16: Historic agreement with USA-CUBA to reinstitute air travel

02/17: Flight Attendants now have electronic manuals

02/18: US-Japan agree on 5 more slots at Haneda for US routes

02/23: All female flight helps launch uIMPACT chapter

02/24: BOS lobby refresh from employee feedback

03/01: First 727’s final flight (also see our Seattle council page)

03/02: Support United’s Cuba application!

03/03: Unaccompanied Buddies can soon fly outside 48 states (see #2 above)

03/04: Improved uniforms are coming!

03/08: UAL BOD proxy fight, Oscar says: “Let’s Stay Focused”

03/08: Fleet update: hello new 737s, bye-bye 747s, 787 order is modified

03/08: Huangzhou to be the fifth mainland China city we serve

03/09: Big Metal Bird visits SFMC

03/10: Joint venture between UA and NZ

03/11: Our first bio-fuel flight takes off from LAX

03/11: CBS This Morning features all-female crew on United flight

03/14: Oscar Munoz: “I’m back full time and ready to soar”

6) Have you seen our RAFA website?

Check out the Travel Benefits tab here: http://www.rafa-cwa.org

Compiled by Kirk Moore,

RAFA Travel Benefits Committee 3/15/2016

Thank you Kirk!

Retired United Pilots Association
Phyllis Cleveland, Eblast Coordinator
P.O. Box 400 Vineburg, CA 95487 -0400

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